CHAT USERS INFORMATION

pursuant to art.13 EU Regulation 2016/679

Data collected from the data subject

The following information is provided pursuant to art.13 of EU Regulation 2016/679 on the protection of personal data and aims to provide the information necessary to ensure fair and transparent processing.

The Data Controller

The Data Controller of your personal data is MARGHERITA NAPPO, based in VITERBO (VT) 01100, piazza DELLA TRINITA' 6, Tax ID: NPPMGH83S60M082J - Phone: +39 3772061921, Email: info@petitrelaisviterbo.it

Nature of the data collected

The personal data collected essentially relate to:
- identifying data (name, surname, residential address, phone, email address, tax code, VAT number)
- data relating to economic and commercial activity (orders, creditworthiness, banking and financial data, accounting and tax data, etc.)

Purpose of Processing and Legal Basis

The processing of personal data transmitted is aimed solely at:

Purpose of Processing Legal Basis
Handle and properly manage your request Performance of the Contract and pre-contractual measures

Recipients or possible categories of recipients of personal data

Your personal data may be disclosed, only for the achievement of the purposes indicated above, to the following categories of recipients:
• IT service companies

Data retention period

The data provided for the purposes indicated will be retained for:

Purpose of Processing Retention Criterion
Handle and properly manage your request The time necessary to manage your request.

Where and how we process your personal data

Your personal data will be processed within the European Union by electronic/manual means for which we have applied appropriate security measures and with the help of our collaborators duly authorized and trained for this purpose. In any case, it is understood that the Controller, if necessary, shall have the right to move servers even outside the EU. In such case, the Controller hereby ensures that the transfer of data outside the EU will take place in accordance with applicable legal provisions, for example through the adoption of the standard contractual clauses provided by the European Commission which ensure an adequate level of protection of personal data even outside the EU.

Data subject's rights

You, as data subject, have the right to request from the data controller access to your personal data and the rectification or erasure of the same or the restriction, objection to processing concerning you; you may also request data portability if necessary for you. To facilitate the exercise of your rights, we have activated a dedicated email address info@petitrelaisviterbo.it or alternatively you can use any other contact method of our facility (phone, fax, etc.). Before we can provide you with, or modify any information, we may need to verify your identity and answer some questions. A response will be provided as soon as possible.

Right to complain

If you nevertheless believe that your rights have been violated, you may lodge a complaint with the Supervisory Authority through the appropriate forms published on the website www.garanteprivacy.it.

Obligation or not to provide data and consequences of failure to provide

Purpose of Processing Obligation Consequences of failure to provide
Handle and properly manage your request YES Impossibility to manage your request for information.